Wholesale Customers

We have been using and selling the Physi Pak heat packs in our clinics for several years. We have tried other brands but can’t beat these for quality and ease of use. I highly recommend these as our number 1 option for heat therapy for neck and back pain.
Charles Geddes- Body Active Physio Company Director, Alexandria NSW

Deb and Physi Pak have been supplying heat packs to our physiotherapy clinic in Southport on the Gold Coast since 2014. We offer a range of neck and back heat packs and love the different colours they come in Deb is always professional and helpful in her approach and nothing is too much trouble. We confidently recommend the Physi Pak range to our clients knowing that the heat packs will help with their rehabilitative needs.
Annie – PhysioFit Practise Manager,
Ph (07) 5528 6000 / Southport QLD 4245

We regularly use Physi Pak heat packs for our patients . They are long lasting, which is evident by how many times they are used at our clinics on a daily basis. The sizes are great and can be used for different areas of the body. We have used Physi Paks for a number of years and love supporting this local business.
Kind Regards,
Extend Rehabilitation, Ph (07) 3847 2922 / Greenslopes QLD 4120

We have been ordering Physipak heat packs from Deb and the team for the last 8 years. They are always made with care and are of a fantastic quality. The ordering system is easy and efficient, and the delivery is prompt. It has been a great additional service for our physiotherapy and massage patients who need heat (or cold) for their homecare.
Kind Regards,
Allsports Physiotherapy, Kangaroo Point QLD

We order neck and back heat packs from Deborah at Physi Pak and they are used by patients and physios alike . A great product with easy to follow instructions, bright colours and customised with our business name and contact details as well. Always dispatched and received within a few short days.
Active Physiotherapy Mackay

Physi Pak wheat packs are a convenient easy way to heat a tight muscle or stiff joint.

The quality of the wheat pack is first class and having separate sections ensures a good even distribution of heat making it very comfortable for the patient.

We use the Physi Pak Shoulder Pack as it is not too heavy and can mould to any body part especially the neck and shoulder.

I think patients like what they are familiar with , so when we treat them for neck pain they will be lying on them during the treatment session.
The weight is good but not too heavy.

Jim Eustace
Physiotherapist Brisbane

Retail Customers

Hi Deb,

I’ve bought a few heat packs from Physi Pak over the past couple of years, but the Universal is my favourite. I have chronic low back pain and find that the heat really helps. It’s great to be able to wrap the well-made and well-designed Universal around my body so that it stays in position when I walk. My dad and my sister were so impressed with mine that they have also bought their own. Recently I got really tight butt muscles from some unaccustomed bike riding, so used two Universals, one on top of the other, and it worked fantastically well. The customer service is also really good, and when there was a slight hiccup with my order, I received really prompt attention, and the situation was resolved immediately. I’m a very happy customer.


The wheat pack has arrived today, many thanks for ensuring that the gift arrived in time for Valentine day and also the beautiful way it was wrapped.

Cheers, Darren

I have been a customer of Physi Pak since approximately 2007, and even my move to Canberra has not stopped me from buying these really great heat packs.

With numerous injuries (and cold Canberra winters), I really can’t imagine life without a Physi Pak heat pack.

I thoroughly recommend them.


As you will understand I am still trying to establish as lower baseline for my opiate intake, but I have already found the use of the packs excellent for lowering the need for as much hydrocodone ( Endone ) for breakthrough pain. Thanks for suggesting the large flat pack, excellent, even for draping over the back of my chair to give relief when I get ‘ vertical’. I have been through a couple of pain management programs in the past and I will definitely pass your details along to others in the group. All the best for now and thanks again, contact you shortly,


My order arrived this morning, much quicker than I had expected and I am totally satisfied with my first ever ‘on line” purchase.

Thank you.

Margaret P

Hi Deb,

Just wanted to thank Physi Pak for the fast efficient service and a great product.

Cheers Ken

Hi – I just wanted to thank you for your amazing products!  I am waiting for my own delivery but in the meantime  I stole my mum’s Physi Pak to use after I had came out of major surgery just over a week ago. My mum was given one from a physio visit and as soon as she heated it up and placed it on my shoulders, not even 3 days after my surgery from my c5/6 disc fusion, it just felt like a warm hug. The weight the warmth was nothing I had had before from any other heat pack and now I’m addicted. I’m raving to all my friends now about Physi Pak. I’m also in the process of opening up my own little boutique/homewares gift shop and I love this product so much that I want to have it to sell in my own shop as I can now say how amazing it is from my real experience 😊 thank you again Deb you have been amazing even with the mess up with my order and fixing that up for no extra cost as it was technology’s fault not Debs just so that’s clear. Thank you Physi Pak ⭐️⭐️⭐️⭐️⭐️🙌🏼

Keira White

Recently my ageing mother in the Netherlands was diagnosed with muscular rheumatism (Fibromyalgia) in her neck and shoulder area.Having had a lot of benefit from your Physi Pak wheat pack myself to treat a back injury I sent her a Neck Physi Pak as well to alleviate her pain.The relief was immediate. When she gets up in the morning she applies the Physi Pak before doing her exercises and she has full mobility back.She stopped taking painkillers and even started swimming and cycling again.Apart from the medical benefits she assures me that the Physi Pak helps her to keep warm in the fierce north European winter.

Deb, thank you for your prompt, impeccable service. I recommend you highly.

Rob G